NPO Staff Grievance Policy & Dispute Resolution Procedure Template

Two people silhouettes linked by a chain and speech bubbles above a dispute resolution handshake

Purpose & Benefit

Establishes a fair, transparent framework for resolving staff and volunteer complaints r
Guarantees non-victimization and enforces strict participant confidentiality
Drives procedural fairness and ensures neutral dispute resolution

What is Included

A comprehensive workplace grievance policy and dispute resolution procedure template.
Defined managerial responsibilities and explicit non-victimization guarantees.
A structured 2-step resolution process featuring an informal 2-day supervisor resolution window followed by formal written grievance hearings.

Extras

Guidelines and protocols for appointing neutral external investigators .

Download a Free Staff Grievance Template

Resolving workplace dissatisfaction fairly protects both employees and organizational integrity, but managing sensitive staff disputes requires unbiased oversight. Partner with Elizayo to audit and strengthen your non-profit’s internal HR and dispute resolution procedures.

Grow Your NPO /NPC

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